FAQ

What type of paper will my print be on?
Archival pigment on cotton rag.

I just purchased a print from your webshop, when can I expect it?
I will process and ship your order as soon as possible. 1-3 weeks for domestic and 4-6 weeks for international.

I think my shipping total is incorrect, can you please check it for me?
Of course, please email me and we can figure out any issues you may have.

I need my prints by a certain date, or I have a special request, can you help?
I will always do my best to accommodate any requests, please email at nathaliefratti@gmail.com.

Are the prints signed and numbered?
All prints are signed by me and are unnumbered open editions.

I changed my mind, can I return my order?
We do not accept returns or exchanges. All sales are final.

Can I commission a work from you?
Yes - Sure! Send me an email at nathaliefratti@gmail.com.

How will I receive my print?
Your order will be shipped safely in cardboard to ensure that everything arrives safely.

Do you ship outside of the US?
Yes! Please note that VAT / Import Taxes are not included in the purchase but must be paid prior to delivery.