Terms & Conditions

Effective Date: January 1, 2025

1. Introduction
By placing an order with Nathalie Fratti (the "Shop"), you agree to these Terms and Conditions. They apply to all orders placed through our website, in-store, or by other means.

2. Orders
All orders are subject to availability and may be cancelled. Custom orders require approval and may require a deposit. Please provide accurate order details.

3. Payment
Prices exclude taxes and shipping unless noted. Payment is due at order placement. Accepted methods: Credit Card, Paypal and Venmo. Orders will be processed after payment confirmation.

4. Shipping
Free US shipping is included in the price, additional for international orders. Orders are processed within 7-14 business days. Delivery times and shipping costs vary. International orders may incur customs duties or taxes (aka VAT), which are the customer's responsibility. 

5. Returns & Exchanges
All sales are final. Contact us within 10 days if your print is damaged, defective, or wrong.

6. Custom Prints
Custom orders will have a separate agreement. Changes after final approval may incur additional charges.

7. Copyright & Ownership
Artwork remains the intellectual property of the artist or Shop. You may not reproduce, distribute, or use it commercially without permission.

8. Quality Assurance
We use high-quality materials and professional printers. We are not responsible for color differences due to screen settings.

9. Liability
Our liability is limited to the amount paid for the product.

10. Privacy
We respect your privacy and will not share your personal information without your consent, except as required by law.

11. Amendments
These Terms may be updated. Changes will be posted on our website.

12. Governing Law
These Terms are governed by the laws of the United States and California.